E-Invoicing
Find answers to your e-Invoice enquiries.
1. What is e-Invoicing?
E-Invoicing is a digital method of issuing, receiving, and managing invoices electronically. It ensures accuracy, efficiency, and compliance with Malaysia’s tax regulations.
2. Who needs to request an e-Invoice?
Customers who require an official e-Invoice for their purchase must submit a request within 3 calendar days from the date of purchase.
3. What is the deadline to request an e-Invoice?
Here are some examples:
If you purchased on 1st January 2025, you must request by 3rd January 2025.
If you purchased on 31st January 2025, you must request by 2nd February 2025.
4. How do I request an e-Invoice?
Please submit your request via the official form: https://forms.office.com/r/ufh6BcL8pQ
5. What information is required in the request form?
For Businesses, please provide:
· Business Name
· Business Registration Number
· Tax Identification Number (TIN)
· Contact Number
· Billing Address
· Invoice Number
· Purchase Date
For Individuals, please provide:
· Full Name
· Identification Number (NRIC)
· Tax Identification Number (TIN)
· Contact Number
· Billing Address
· Invoice Number
· Purchase Date
Need help finding your TIN?
You can search for your Tax Identification Number (TIN) on the official MyTax portal:
https://mytax.hasil.gov.my/carian
6. How long does it take to process the e-Invoice?
Once your request is submitted and validated, our team will process your e-Invoice within 3 working days.
7. Who can I contact for help or questions?
For any inquiries related to e-Invoicing, please email us at: hello@skullcandymalaysia.my
8. How is my data used?
We take customer privacy seriously. All data collected is strictly used for transactional and tax reporting purposes only.
We do not use your information for advertising or contact you for unrelated matters.
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